COVID Has Ushered In An Era That Demands Fluidity & Speed
COVID may be reshaping retail stores, literally. With the pandemic’s ongoing uncertainties, retailers have a longer-term need to make both interior renovations and exterior adjustments to capitalize on emerging trends. And so, commercial landlords must be flexible and farsighted enough to facilitate the required changes.
It is no secret that COVID increased consumers’ usage of third-party delivery services. With that, retailers need to re-design a physical portion of their space to be “micro fulfillment centers.” One grocer set up “speed zones” near the front of the store and stocked them with the most popular items to enable delivery companies to accelerate pick, pack, and delivery of orders.